How to order
Choose a piece and a size, add it to your bag and check out: your contacts, delivery and payment method. Once the order is placed, you will get an email with the order number.
Delivery
Pickup from the boutique: Lenin Avenue 52, Chelyabinsk, free, during opening hours (Mon–Fri, 12:00–18:00).
Courier in Chelyabinsk (Yandex Delivery): 290 ₽. Order by 15:00 on a working day and we deliver the same day; later orders arrive the next working day.
CDEK within Russia: to a pickup point or by courier to your door. The cost is calculated at checkout, delivery takes 2–7 days.
International delivery: our manager confirms the timing and cost, delivery is paid separately.
More on the Delivery and returns page.
Payment
Online on the website: by bank card (Mir, Visa, Mastercard) or via SBP. Payment goes through Alfa-Bank's secure page, the website never receives your card details.
On collection: cash or card in the boutique. This is only available for pickup orders.
An unpaid online order is held for 60 minutes, then the piece goes back on sale.
Returns
Pieces from the new collections can be returned within 14 days of receipt under the Russian Consumer Protection Law: with all tags and unworn.
Archive pieces are sold as they are and cannot be returned. If a piece turns out to have a defect we did not tell you about, you can return it under the law.
How to arrange a return is explained on the Delivery and returns page.
What is the archive
Pieces from past seasons. Archive prices already include a discount, the previous price is crossed out. If a piece has any signs of wear, they are listed on its page.
What is the private archive
Pieces from the boutique owner’s personal collection. They cannot be added to the bag: press “Request price”, leave your email and we will reply.
How to choose a size
Sizes are given as the designer labels them, without conversion. The Size guide helps compare them with the sizes you know: there is a link to it on every product page. If you are not sure, write to us and we will help.
Authenticity
IQONS has been in Chelyabinsk since 2009. We sell original pieces only.
Contact us
Email iqonsbutik@gmail.com, phone +7 929 236-30-07, opening hours Mon–Fri, 12:00–18:00. Boutique: Lenin Avenue 52, Chelyabinsk.
