Delivery
Pickup and the Chelyabinsk courier follow the timing in the table. CDEK orders are handed over for delivery within two working days after payment, then take 2–7 days in transit.
| Method | Cost | Timing |
|---|---|---|
| Pickup from the boutique, Lenin Avenue 52, Chelyabinsk | free | once the order is confirmed, during opening hours: Mon–Fri, 12:00–18:00 |
| Courier in Chelyabinsk (Yandex Delivery) | 290 ₽ | ordered by 15:00 on a working day, delivered the same day; later, the next working day |
| CDEK within Russia | calculated at checkout | 2–7 days after handover |
| International delivery | confirmed by our manager, paid separately | confirmed by our manager |
An order placed on Friday after 15:00 or at the weekend is delivered by courier on Monday. You can ask for another delivery day in the order comment.
Returns
You can return a piece from the new collections within 14 days of receiving it. It must be in its original condition: with all tags and everything it came with, and unworn. Return shipping is paid by the buyer.
Underwear and opened perfume cannot be returned.
Archive pieces are sold as they are and cannot be returned. If a piece turns out to have a defect we did not tell you about, you can return it under the Russian Consumer Protection Law.
To arrange a return, write to iqonsbutik@gmail.com with the order number, which piece you are returning and why. We refund by the same method you paid, within 10 days of the day you told us about the return.
